FAQs
Don't let curiosity kill the cat.
Company
How was Mionopeto born?
It all began with a little boy who had his toy cars, and denied all other kids from playing with them.
That’s how much he loved his cars.
Thus, Mionopeto was born. The idea to create products that one instinctively wants to protect and therefore refuses to share.
(But do share. Don’t be like my dad - Yes, he’s the little boy with the toy cars whose story became my inspiration.)
When did Mionopeto start?
With a bucket of popcorn and everyone wanting to grab a handfull, on the Spring of 2022.
Where is Mionopeto located?
Our studio is located in Caracas, Venezuela within a small neighborhood called El Hatillo. We currently have two workspaces. One designated for our full hands-on (and somewhat messy) work. The other for our machines (laser cutting and 3D printing).
Products
How to take care of my new favorite product?
Wipe down the surface of your purchase with a lightly damp cloth. You can use a little soap if there’s a stubborn mark, but be gentle. Don't push on its surface!
Can I comission a custom piece?
Tricky question... Yes and no. Reach us at info@mionopeto.com and let us know what you have in mind. It depends on how loaded we are with making new Mionopeto pieces.
Machinery
How does 3D printing work?
The 3D printing process turns a whole object into thousands of tiny little slices, then builds it from the bottom-up, layer by layer by feeding filament through an extruder, with nozzles of different sizes depending on each piece. Follow us on Instagram to see how it's done!
How does laser cutting work?
It's a type of thermal separation process. The beam of light (aka. laser) hits the surface of the material and heats it so strongly that it melts or completely vaporizes, resulting in a cut or engraving. Follow us on Instagram to see how it's done!
What robotic friends do you use?
For 3D printing, we use the FLSUN Super Racer, Creality Ender-5 S1 and CR-30.
For laser cutting and engraving, we use the Glowforge Plus.
What is my *fill the blank* made of?
All of our products' core, with the exception of our Coaster Sculpture, are 3D printed from recycled plastic filament. You can learn about each product’s material on their respective product page!
What does "recycled PLA" mean?
Recycled PLA is a bioplastic based 3d printing filament designed from the ground up. It's a sustainable product sourced naturally.
Shipping
What are your delivery times?
Please allow 2-3 weeks for international shipping. 2-3 days for orders within Venezuela after shipping date.
International Shipping
All of our products are shipped from Venezuela and generally arrive within 2-3 weeks of shipment date. Please reach us at info@mionopeto.com if you need your purchase to arrive sooner. We'll do our best to make it work!
My purchase arrived broken!
Oh no! We're SO SORRY to hear this! We create our products with a lasting quality mindset and are sad to know they weren’t delivered to that standard. Please contact us at info@mionopeto.com and we’ll get you a replacement right away.
Return Policy
All sales are final.
Gift Cards
How do I purchase a gift card?
You can find our Gift Cards within the shop section of our webpage.
What denominations are available for gift cards?
$25, $50, $100, $250 and $500.
What happens if I lose my gift card or it's stolen?
Protect this card like cash; it cannot be replaced if lost or stolen.
Is there an expiration date on gift cards?
No, our gift cards don't expire.
Is the gift card transferable to someone else?
Yes, gift cards are transferable. Please contact us at info@mionopeto.com and we'll help you out!
Are gift cards refundable or transferable to cash?
Once the gift card is used, any remaining balance will remain on the card for future use.